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guarantee Guarantee

All our products (except special order products) have a One Full Year Guarantee.

Unlike Other Companies there is no small text:

  • We don't make you keep the receipt to get a refund
  • We don't deduct the cost of "free shipping" from your refund
  • We don't make you jump through hoops.  Click here To Request a Return

Why is our warranty so complete?  First, our products are second to none, and we have very few products returned.  Second, we want you to feel confident enough to plan ahead and stock up with all the printer cartridges and refill kits that you want without the worry that six months later that you are out your investment.

Return Shipping Costs - If the product we ship is defective, or if we ship a product other than was ordered, we pay the shipping cost to return the product. Otherwise, the customer pays the shipping costs to return the product.

Special Order Products - Special Order Products are non-refundable.